Telecom

Starlink has restored operations after a massive outage

Starlink has restored operations after a massive outage

SpaceX’s Starlink satellite internet service was unavailable for several hours worldwide. The cause was an internal software bug.

The Starlink outage began around 3:15 p.m. U.S. Eastern Time on July 24. Users received connection error messages stating “no healthy upstream”. At 4:05 p.m. East Coast time, Starlink reported on social network X that “a network crash is currently being observed and technicians are working to fix the issue.”

At around 6:23 p.m., Starlink vice president of engineering Michael Nicholls said the network was “largely restored” after the outage, which lasted 2.5 hours. He said the cause was “a malfunction in key internal software services supporting the core network.” The company did not give details about the technical nature of the problem.

According to monitoring service NetBlocks, Starlink’s global availability dropped to 16% of normal levels during the outage.

The day before, T-Mobile announced the launch of open access to its new T-Satellite messaging service, based on Starlink’s technology. However, at the time of publication, there was no comment from the carrier about the impact of the outage on the service.

At the time of publication, there was no comment from the carrier about the impact of the outage.

The story Starlink has restored service after a massive outage was first published at ITZine.ru.

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