The green line problem on Galaxy phones is haunting Samsung again
By ForGeeks Many Galaxy smartphone users have started complaining about display issues after installing a software update. This problem has been present on Samsung phones for several years now, and the company has yet to do anything concrete to fix it. The problem seems so widespread that Galaxy users are wary of installing the new update on their phones.
The problem seems to be so widespread that Galaxy users are wary of installing the new update on their phones.
Galaxy users complain of display issues after installing the update
Numerous Galaxy users have started complaining about display issues on their phones with OLED screens. After installing a software update, a green or pink line appeared on their phones. This problem is not limited to a few phones or models. It seems to be widespread and we have seen it appear on Galaxy A73, Galaxy M21, Galaxy M52 5G, Galaxy S21 series, Galaxy S21 FE, Galaxy S22 series and Galaxy Z Flip 3 phones. Some users claim that the problem appeared after installing One UI 6.0 or the April 2024 security update.
Some users claim that the problem appeared after installing One UI 6.0 or the April 2024 security update.
There may be more phones suffering from this problem, but it’s not just Galaxy devices that are experiencing it. Even phones from Motorola, OnePlus, Vivo, and Xiaomi seem to have the same issue, but the problem seems to be widespread among Samsung’s phones.
The problem seems to be widespread among Samsung phones.
In most cases, the problem occurred after installing a software update. This has so horrified users that people have started recording videos while installing new software updates on their phones. Users are hoping to submit their videos to aftermarket stores to prove that the problem (should it occur) was not caused by physical damage.
After all, the problem was not caused by physical damage.
Green Line Problem Causes Consumer Distrust of Samsung
This is no small issue, as the OLED display panel is one of the most expensive components of a smartphone. Sometimes the OLED panel costs almost half the original price of the phone. Even after so many complaints, Samsung doesn’t seem to have issued a broader circular for after-sales service centers to replace display panels on affected phones for free. This has caused consumers’ distrust in Samsung.
Samsung’s failure.
Whether the problem is related to the OLED panel itself, the display cable or a glitch in the software update system, Samsung needs to issue a statement on the issue as soon as possible if it wants consumers to trust the brand again.
Samsung’s response to the issue is to make a statement about the problem if it wants consumers to trust the brand again.
