Volkswagen adds ChatGPT voice assistant to ID.4 and other models

Volkswagen has announced the introduction of the ChatGPT voice assistant in its vehicles, including electric cars. This functionality will be available in most 2025 models in the US market. Car buyers are increasingly complaining about the lack of physical buttons and increasingly complex interfaces, but automakers continue to increase the number of voice-activated features. Volkswagen already has experience with artificial intelligence-based voice assistants. In Europe, ChatGPT is already available in the ID family of electric cars, as well as the new Golf, Tiguan and Passat models. In the U.S., ChatGPT functionality will be available on most 2025 vehicles, according to a Volkswagen of America spokesperson.
According to a Volkswagen of America spokesperson.
For now, many Volkswagen vehicles, including the electric ID.4, have an IDA voice assistant that can answer general questions, control vehicle functions and schedule charging. However, the Google-based assistants used in Volvo and General Motors cars often perform better on complex queries. Perhaps ChatGPT will change that for Volkswagen by providing answers when the IDA fails.
At the same time, Google’s Google-based assistant will be able to provide answers when the IDA fails.

Volkswagen emphasized that ChatGPT will not run all the time, but will only be enabled when needed. «If Volkswagen’s system is unable to respond to a request, it is anonymously transmitted to ChatGPT and the response is provided by a familiar Volkswagen voice,» the company said in a press release. With the introduction of ChatGPT, the assistant’s capabilities will expand significantly. The artificial intelligence will now be able to provide information about landmarks, talk about past soccer tournaments and even help solve math problems. All the driver has to do is talk to the assistant in natural language without taking their eyes off the road.
One of the key reasons for adopting such systems is to improve safety. Modern cars are equipped with a host of software features such as apps, video conferencing, music streaming and different driving modes, making it harder to control. Volkswagen has received criticism for doing away with physical buttons in its ID models, replacing them with touchscreens and tactile switches. Voice commands help drivers more easily control all of these features without taking their eyes off the road.
However, voice commands can help drivers more easily control all of these features without taking their eyes off the road.

Volkswagen was one of the first major companies to incorporate ChatGPT into its vehicles through a collaboration with technology partner Cerence. However, artificial intelligence-based technologies, including ChatGPT, remain the subject of controversy. Despite rapid development, they often provide erroneous answers, causing concern among users and experts. Still, for owners of the Volkswagen ID.4 and other models, it’s important for ChatGPT to help with everyday tasks, such as finding gluten-free restaurants near charging stations.
It’s also important for owners of the Volkswagen ID.4 and other models to have ChatGPT help with everyday tasks, such as finding gluten-free restaurants near charging stations.