The MAX messenger has been disrupted in Russia
By ForGeeks
Messenger MAX users have reported a temporary glitch: the service is not sending messages or setting up voice calls. The glitch is showing up on different carriers and devices, indicating a problem on the platform’s side.
Some users have reported that the service is not sending messages or setting up voice calls.
Users report that sent messages remain in a “not delivered” status, and attempts to make a call end with a connection error. Some have noted that the app opens but can’t connect to the server. There is no official explanation at the time of publication, and the developers have not reported any technical work or updates that could be causing the outage. Users report being unable to make calls and send messages, with more than a thousand complaints in the last hour.
MAX is used as a tool for personal and work communication, so the outage affected a wide range of users. The extent of the incident is still being assessed, with some users reporting short-term restores, but no stable access.
No timeline for the troubleshooting has been given yet. We will update the story if there is official information about the causes of the failure and the progress of its elimination.
