Gosuslugi will have its own analog of ChatGPT – virtual assistant “Robot Max”

At the Digital Almaty 2024 forum, Maksut Shadaev, Minister of Digital Development of the Russian Federation, presented the improvements that await Gosuservices. One of the key innovations will be the launch of a completely new version of the virtual assistant “Robot Max”, based on generative artificial intelligence.
One of the key innovations will be the launch of a completely new version of the virtual assistant “Robot Max”, based on generative artificial intelligence.
According to official data provided by the “Russian Ministry of Digital Development” telegram channel, “Robot Max” will have the ability to generate answers on “Gosusluga”. The Ministry of Digital Development also points to the use of a Russian-developed language model, presumably Gigachat from Sberbank.
Russia’s Ministry of Digital Development also points to the use of a language model, presumably Gigachat from Sberbank.
The agency notes that this innovation will be able to provide users with short and clear answers to their questions. In addition, the assistant will be able to generate an answer based on the “Gosuslugi” knowledge base and taking into account a specific life situation. Maksut Shadaev himself said during his speech that the assistant will also be able to fill out applications for the user, reducing routine processes to a minimum.
The upgraded version of Robot Max is scheduled to be launched in test mode later in 2024.
An updated version of Robot Max is scheduled to be launched in test mode later in 2024.